Now Hiring - Sales Associate in Livingston, MT

ABOUT THE ORGANIZATION
We hand-blow glass with color and light for people who love to give kindness.
glassybaby began in 2001, when Lee Rhodes dropped a candle into a colored glass votive after being sick from cancer. The calming light gave her peace, and a flicker of hope.
This hope helped her to heal, and inspired a mission and business devoted to providing the same hope and healing to people, animals and the planet.
glassybaby values
Giving
The reason glassybaby exists is to give.
Family
We are a community of kindness. everyone is welcome. just bring a story.
Downright Uplifting
Each votive with a motive is to lift spirits and spread hope.
Sustainability
Our handblown glass products are made from the earth, and we are committed to protecting it.
We love dogs
Dogs don't judge, and neither do we, for goodness sake
CATEGORY Retail
POSITION Sales Associate
Description
The primary duty of the Sales Associate is to promote glassybaby's products through excellent customer service. They welcome customers, guide them through the products, answer questions and make sure guests have a pleasant experience at our new location in Livingston, Montana.
Primary Duties + Responsibilities:
Sell glassybaby and accessories in retail store to achieve store sales goals and promote the glassybaby brand.
Maintain storefront to glassybaby standards through cleaning, inventory and packaging replenishment, and other tasks as needed.
Package glassybaby/rockers/drinkers.
Provide excellent customer service by phone and in person through clear communication, transaction efficiency and accuracy, and an amiable demeanor.
Operate Point of Sale software with attention to all aspects of reconciliation and accuracy in opening and closing protocol. Possess the ability to troubleshoot transactional problems, physical problems with the POS and any relevant equipment, and convey in writing to the appropriate parties any problems that cannot be solved onsite.
Process transfer requests.
Ask each customer for a name + email to enter into the POS for every transaction.
Ensure glassybaby is lit at all times in the stores.
Promote events (in-store and out) and other glassybaby services and promotions.
Foster customer partnerships through sharing stories, signing up for email updates, participating in promotions, community outreach, and goodwill, in order to spread brand-awareness and increase sales.
Inventory management - exchanges, accurately put in correct information into POS, and help with inventory monthly inventory when asked, daily cycle counts.
Communicate with stores manager and other sale associate about customer inquiries as needed.
Act as an amiable, informed, and helpful representative of glassybaby.
share glassybaby giving
$3 of every glassybaby goes back to the glassybaby foundation giving arm of glassybaby
how much glassybaby has given back $12,600,000 + counting
share who are monthly, quarterly partners are
talk about baby grants
All other duties as assigned.
PM21
POSITION REQUIREMENTS
Qualifications:
High School diploma, equivalent or enrollment preferred.
Customer service experience preferred.
Luxury brand sales experience preferred.
Working knowledge of POS payment systems.
Experience with iPhones, iPads, and Microsoft Outlook preferred.
Excellent sales and communication skills.
Physical Demands:
Ability to lift up to 35 pounds. Ability to use step ladder. Frequent sitting and standing and occasional walking. Must be able to speak and hear well enough to conduct conversations. Vision abilities including close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Must be able to work in an environment where noise level is usually moderate. Regular use of hands to finger, handle, or feel; must be able to reach with hands and arms.
glassybaby will offer you the following benefits:
$1,000 per year donation to the 501(c)(3) charity of your choice
401k including personal financial consulting
Paid time off
Product discount
Employee advantage discount program (savings of hundreds of naturally recognized outlets including travel, lodging, entertainment, shopping, shows, car rental and more)
Employee Assistance Program (counseling and referrals on everything from financial to mental health needs)
FULL-TIME/PART-TIME Part-Time
EXEMPT/NON-EXEMPT Non-Exempt
NUMBER OF OPENINGS 2
LOCATION Livingston
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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